When an employee leaves: an IT offboarding checklist
Former employees with working passwords are a common security gap. Use this checklist on their last day to close access without losing their files.
Articles
Practical IT advice for small businesses.
Short articles on cybersecurity, user support, and keeping a small office’s technology running. Subscribe via RSS.
Your backups only count if you can restore them
Many small businesses find out their backups don't work on the day they need them. Here's how to check yours before that day comes.
Verify payment changes by phone before you send money
An email asking you to update a vendor's bank details is one of the most expensive scams a small business can fall for. One phone call stops it.
How to upload Lightspeed EVO parts orders to BMW OPUS
BMW Motorrad's OPUS portal takes orders through its Excel template, but Lightspeed EVO exports LSBMW.TXT. Here's how to get an order from one to the other.
What to tell IT support to get your problem fixed faster
A few details up front can turn a long back-and-forth into a quick fix. Here's what to note before you call or email IT.
How to spot a phishing email before you click
Phishing emails are built to make you act fast. Here are the signs to look for, and what to do if you've already clicked.
Turn on multi-factor authentication for your business email
A stolen password is all it takes to get into most accounts. Multi-factor authentication stops that. Here's where to start and which method to use.